A loyalty app needs to be useful at the register and between visits. Members need to find their account, understand available rewards, and locate a store.
Project focus
This portfolio brief focuses on the Pinkbox Perks customer experience. It does not claim authorship of the underlying loyalty platform.
Product brief. Reward terms can change; this page does not present a points formula or store count as a project result.
# the-experience
Designed around real tasks.
01
Bring up the member barcode
Keep the account identifier available when the customer is ready to use it in store.
02
Review rewards
Let a member inspect the rewards information attached to their account.
03
Find a location
Connect the mobile experience with the next physical store visit.
# project-perspective
The experience in focus.
A branded loyalty experience organized around membership, rewards, and the store location.
We’ll help define the customer flow and how it connects with your existing loyalty provider.
